Shipping Information

What are the shipping options available?

We offer both local and worldwide shipping. For local shipping, we use either Singpost Registered Mail/Qxpress Delivery for normal registered mail or Speedpost courier delivery for door-to-door delivery. All shipping options, both for local and worldwide, are trackable. We will send you the tracking number via email once your order has been shipped.

How much is delivery?

For local orders, we have a standard charge of $3.50 for normal registered mail and $7.90 for courier delivery. Free shipping is available for local orders above $50. For international orders, the postage is determined by the weight of your order and country of delivery. This amount will be shown at the checkout stage of your purchase. You can reach us at hello@imaginelilone.com for any queries on delivery costs.

How long will it take for my order to arrive?

Our hardworking elves aim to process and send out your order within 2 business days, after which local registered mail will take another 2-3 business days while courier delivery will arrive within 1-2 business days. International delivery may take 6-14 working days after processing of your order, depending on the destination. Do drop us a message here if you would like to find out how long it will take to deliver to your particular destination.